Fabric Venue FAQ

Yes, Fabric Venue proudly offers wholesale pricing for bulk orders. We understand the needs of businesses and organizations that require large quantities of high-quality signage at competitive prices. To qualify for wholesale pricing, a minimum order quantity is typically required. Please contact our sales team directly to discuss your specific needs, receive a customized quote, and learn more about the benefits of our wholesale program. We're committed to providing exceptional value and support to all our wholesale customers.

At Fabric Venue, we strive to ensure that every product meets our high standards of quality and matches the images displayed on our site. If you receive an item that is different from what was shown or arrives defective, please contact our Customer Service team immediately. You can reach us via email at support@fabricvenue.com or WhatsApp us at +91-9509595717 within 7 days of receiving your order. We will guide you through the return or replacement process, which typically involves providing your order number and a description of the issue. In some cases, we may ask for photos of the defective or incorrect product to better understand the problem. Once verified, we will either replace the item at no additional cost to you or provide a full refund, depending on your preference and product availability. Your satisfaction is our top priority, and we are committed to resolving any issues promptly and efficiently.

At Fabric Venue, we pride ourselves on our efficient order processing and shipping. Once your order is placed, our team works diligently to prepare your item for shipment. Typically, orders are processed and shipped within 2-3 business days. However, during peak periods or for custom sign orders, it may take up to 5 business days to ensure the highest quality. We always provide tracking information as soon as your order is on its way. If you have any specific deadlines or urgent requests, please contact our customer service team, and we will do our best to accommodate your needs.

Yes, Fabric Venue proudly accepts custom orders! We understand that every business has unique signage needs, which is why we offer tailored solutions to help you create the perfect sign that reflects your brand's identity. Our team of skilled designers and craftsmen work closely with you to ensure that your vision is brought to life, using high-quality materials and state-of-the-art technology. Whether you need a custom size, design, color, or material, we are dedicated to providing exceptional service and delivering a product that exceeds your expectations. For more information or to get started on your custom sign, please visit our website or contact our customer service team directly.

At Fabric Venue, we strive to make your shopping experience as seamless and convenient as possible. To that end, we accept a variety of payment methods to suit your needs. You can make payments using all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer the option to pay via PayPal for a secure and efficient checkout experience. For those who prefer digital wallets, we support Apple Pay and Google Pay as well. Rest assured, all transactions made on our site are encrypted and secure, ensuring your personal and financial information is protected. If you have any specific payment preferences or encounter any issues during checkout, please don't hesitate to contact our customer service team for assistance.